Terms & conditions
Please read these conditions carefully before using the ihpa.org.uk website. By using the ihpa.org.uk website, you signify your agreement to be bound by these conditions.
This website is operated by Independent Health Professionals Association (referred to as "IHPA/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions.
1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website
1.3 When you use certain IHPA services (including without limitation Donations, Subscriptions, Forums) please read the additional information provided with regards to such services as this information will provide you with full details on how to use such services.
1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately.
1.5 The content and products provided on this site are for registered health care professionals. It does not purport to replace professional medical, legal, tax or employment advice. By using this site you confirm that you are responsible for any content that you post. We carry out further checks to verify your professional registration and if we are unable to verify this, we will cancel your membership or downgrade it to that available to the general public.
2. Your Account
2.1 If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
2.2 Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within the Your Profile area of the website.
2.3 IHPA reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
2.4 At IHPA we value your privacy, we do not share your details with third parties. From time to time, we may send you marketing emails direct from IHPA detailing development and special offers provided by IHPA. If you wish not to receive these emails - you will have the chance to opt out using links provided in the email.
3. Order process
3.1 All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
3.2 The 'Order Received/Processing' stage sets out the final details of your order. Following this, you will be sent an email from our 3rd party payment provider detailing the products you have ordered.
3.3 Acceptance of your order and the completion of the contract between you and us will take place on completion of payment and confirmed via email unless we have notified you that we do not accept your order or you have cancelled it.
4.1 We use a third party service, PayPal, to process payments. All PayPal payment terms and conditions apply to payments made.
4.2 Payment is taken from your card at the time we receive your order, once your card details are checked. In the event that we are unable to accept your subscription/payment, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods/service. VAT is not applicable to crowdfunded legal challenge contributions.
4.3 To ensure that your credit, debit or charge card is not being used without your consent, our payment partners will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made (see terms and conditions of payment portal for additional information). All information provided by you will be treated securely and strictly in accordance with our Privacy Notice.
4.4 The price you pay is the price displayed on this website at the time we receive your order. For international customers a currency converter may be utilised.
4.5 While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods or services you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel within 24 hours of payment and you have already paid for the goods, you will receive a full refund.
4.6 All crowdfunded contributions specifically for the legal challenge are non-refundable.
4.7 Payment can be made by any method specified during the checkout procedure.
5. Returns, Cancellations and Substitutions
5.1 Your rights under the consumer protection (distance selling) regulations (DSR)
5.2 You have an unconditional right to cancel your order for goods within 5 working days from the day of delivery unless otherwise stated for the specific product / service. You must take reasonable care of the goods during the cancellation period.
5.3 Membership subscriptions can be cancelled at any time. Any recurring subscriptions will be cancelled immediately but your access to the subscribed service will continue until the end of the calendar period that payment was made for.
5.4 You can cancel your subscription anytime from your member profile page on the website.
5.5 To cancel your goods order under the DSR:
- Send an email (firstname.lastname@example.org) to us telling us you wish to cancel the order. Include enough information for us to identify you and your order; this includes your name, professional registration number and if available, your most recent order number.
6. Intellectual Property
6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in IHPA. You are permitted to use this material only as expressly authorised by IHPA.
6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
7. Liability and Indemnity
7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
7.2 Subject to Section 7.1 above, IHPA will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website IHPA will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and IHPA accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
7.4 Subject to Section 7.1 above, IHPA will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
loss of goodwill or reputation; or
special or indirect losses
suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
7.5 Notwithstanding the above, subject to Section 7.1 IHPA aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) / service in respect of one incident or series of incidents attributable to the same clause and a maximum of GBP100.
7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
8. Miscellaneous Provisions
8.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
8.2 We have selected our products / services on the basis that they will be used for within the UK only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products / services in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product / service in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods / services for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.
8.3 IHPA shall be under no liability for any delay or failure to deliver products / services or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
8.4 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by IHPA.
8.5 IHPA reserves the right to transfer, assign or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. All members will be informed prior to this occurring and have the option to withdraw their membership if required.
8.6 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
8.7 No delay or failure by IHPA to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of IHPA.
8.8 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and IHPA relating to the use of this website (including the order of products/services) and sets forth the entire agreement and understanding between you and IHPA for your use of this website.
9.1 Your data is stored securely on our partner service data centres and in accordance with UK law or their equivalent where the data is held outside the EU
9.2 Privacy Notice / Cookies, please see our Privacy notice.
The IHPA website is operated by:
219 Kensington High Street
Registered in England with Company Number 10847972